Shipping and Order Info
All orders should be placed using the cart feature on this site. Discounts will be applied at check-out when applicable. If you have problems with adding items or checkout, please contact me and I will work fix issues.
All discounts exclude shipping costs.
Spend $100-$199 and get 10% off your order. Enter 10PERCENT code at checkout.
Spend $200+ and get 15% off your order. Enter 15PERCENT code at checkout.
I ship primarily with the United States Postal Service using Priority Mail. If you would prefer to use UPS or FedEx, please contact me after purchase to arrange alternative shipping. Please be aware that comparable UPS and FedEx 2-3 day services are most often more expensive than Priority Mail. When using UPS or FedEx please be prepared to pay additional shipping costs.
I only charge actual costs related to shipping and will provide refunds when applicable for overages.
I only ship to the mainland US and Alaska. I will not ship to Hawaii, US Territories (including Puerto Rico) or to international locations. Shipping to these locations requires additional permits which are not feasible for me to acquire at this time.
From November 15 - April 15 I will only ship on Tuesdays, Wednesdays and Saturdays and occasionally on Mondays, weather permitting. Shipping will be delayed in cases where overnight temperatures are below 20F in Manchester, NH or during storms which may cause hazardous driving conditions. Additionally, during this period there will be a $4.00 packing charge assessed to all shipments regardless of destination. This charge covers the extra time and materials required to safely pack orchids for shipment during the cold months, including extra insulation materials and a 72hr heat pack.
From April 16 - November 14 I will ship within two business days as often as possible although please allow up to 5 business days. I will contact you in cases where a delay is necessary. Shipments will be delayed on days in which local temperatures are predicted to exceed 90F or on the rare instance that it is too cold.